Privacy Policy

Your privacy matters to us. This policy explains how StudyNest Zambia Consultancy collects, uses and protects your information.

Last Updated: July 2026

Introduction

StudyNest Zambia Consultancy ("StudyNest", "we", "our" or "us") is committed to protecting the privacy of students, parents, institutions and visitors who interact with our platform and services. This Privacy Policy describes how we collect, use, store and protect information provided to us.

Information We Collect

Depending on the services you use, we may collect:

Full name
Phone number
Email address
Nationality or country of residence
Educational background information
Study preferences and programme interests
Messages, documents and enquiries submitted through our platform

How We Use Your Information

Information collected may be used to:

Respond to enquiries and service requests
Provide educational guidance and recommendations
Support admissions, verification and consultancy services
Improve the quality of our platform and services
Communicate important updates relating to your request
Maintain records for administrative purposes

Information Sharing

StudyNest does not sell, rent or trade personal information. Information may be shared with educational institutions, regulatory authorities or trusted service providers only when necessary to provide a service requested by you or where required by law.

Data Security

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, disclosure, alteration or destruction. However, no internet-based service can guarantee absolute security.

RecomX Recommendations

RecomX provides educational recommendations based on information supplied by users and programme data available within the platform. Recommendations are intended for guidance purposes only and should not be interpreted as admission decisions or guarantees.

Third-Party Services

Our platform may utilise third-party services such as WhatsApp, hosting providers, payment gateways, analytics tools and other technologies that support service delivery. These providers may have their own privacy practices and policies.

Your Rights

You may request access to information you have provided, request corrections to inaccurate information, or contact us regarding questions about how your information is processed.